In use of products during any product issues, please email to us, we will do our best to solve for you, thank you for your understanding and support. WARRANTY: We promise 1-year limited warranty and worry-free lifelong technical support from Tccmebius.Please format the disk according to your operating system (Linux and Mac OS are compatible with FAT32 and exFAT, Windows is compatible with FAT32, exFAT and NTFS). Operating System: Compatible with Windows XP / Vista / 7/8 / 8.1 / 10 (32/64 Bit), Mac OS 10.10 or later.Note: OTB software cannot be installed on macOS and IOS systems. Note: Please download the compressed OTB software package associated with this product from the service website first, decompress this file on your computer, and then install the OTB software correctly to use the OTB function normally. One-Touch Backup: One-Touch functionality makes it easy to copy data and documents from your computer to an external hard drive.Easy transfer of data from your 2.5 "/ 3.5" IDE or SATA hard drive to your computer via USB 2.0 port, USB 2.0 data transfer rate up to 480MB / s. Data transfer: Tool free installation, Convenient external hard drive reader.(Note: Please do not replace the hard drive when the product is working.) Please select the right model to avoid your order error. Universal compatibility: 1 IDE port + 1 SATA port, With adjustable IDE connectors, Supports most 2.5 "/ 3.5" IDE / SATA I / II / III hard drive and SSD, Maximum supports 8TB SATA interface hard drive, IDE interfaces maximum support 1TB hard drive.For information on using the OTB feature and downloading the OTB software, please refer to the product guide. Integrated all-in-1 card reader (XD card / TF card / MS (Duo / Pro) card / CF card / SD card), at the same time card reader can read only one memory card, up to 64GB. Data transfer: Easy transfer of data from your 2.5 "/ 3.5" IDE or SATA hard disk to your computer via USB 2.0 port, USB 2.0 data transfer rate up to 480MB / s.Universal compatibility: 1 IDE port + 1 SATA port, With adjustable IDE connectors, Supports all 2.5 "/ 3.5" IDE / SATA I / II / III hard disk and SSD, Maximum support 8TB SATA interface Hard disk, IDE interfaces maximum support 1TB hard drive.
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